International delivery

Our international delivery service is available in the following European Union countries and also for USA and Canada:

Bulgaria, Germany, Greece, Hungary, Austria, Belgium, Czech Republic, Croatia, France, Italy, Luxembourg, Monaco, Holland, Poland, Slovakia, Slovenia, Vatican, Cyprus, Denmark, Estonia, Finland, Ireland, Latvia, Lithuania, Malta, Portugal, Spain, Sweden, Turkey, Macedonia, Moldavia, Switzerland; United Arab Emirates (Abu Dhabi, Dubai, Fujairah); United States of America & Canada.

All you have to do is to choose your favorite sports recovery products online and you’ll receive them at your home or office! 


International orders

The procedure is easy to follow

Pick all the products you want, add them in the shopping cart and fill out the requested delivery information. Choose the country where you want to receive the order and then you will see the delivery cost for your country. Please note that the displayed delivery costs are available only for orders with a maximum weight of 2 kg! This refers not only to the actual weight of the products themselves (250ml, 1 kg etc.), but includes also the packs (which can be carton/wooden/glass, for example), the protection materials we use to securely wrap the products and the cardboard box we deliver them into. 

Please consider the possibility of extra fees and taxes applied by the custom of your country on your order. The cost of this it will be paid by the final client of the order on delivery.

Orders heavier than 2 kg will be weighted and one of our operators will contact you via phone or e-mail to communicate you the final delivery costs. Afterwards, you will also receive an e-mail containing the payment link in order to pay the price difference. If the price difference is not paid, we reserve the right to cancel your order and return the money fully.

Payment Options

For international delivery, you can only pay with credit card (VISA, VISA ELECTRON, MAESTRO or MASTERCARD). 
It is very important to fill out the complete and correct address, and also the phone number so we can contact you. In situations when you place the order but someone else should receive it, we kindly ask you to provide us the phone number of that particular person. You can do this in the Order details field (“Order details”), or by contacting a Sport Med Lab operator either via phone at the number +40728 387468/+40747 342098, or by e-mail at support@sportmedlab.com

The delivery costs (for maximum 2 kg) in the European Union countries are:

 Zones   Countries Shipping tax/2kg  (Eur)
 Zone 1  Austria, Bulgaria, Germany, Greece (continental), Hungary 25
 Zone 2  Belgium, Croatia, France, Italy (continental), Luxembourg, Poland, United Kingdom, Czech Republic, Slovakia, Slovenia 25
 Zone 3  Cyprus, Denmark, Finland, Ireland, Latvia, Lithuania, Malta, Portugal (continental), Spain (continental), Sweden 25
 Zone 4  Moldavia, Turkey, Switzerland, Macedonia 25


The delivery costs (for maximum 2 kg) in the USA, Canada are:

 Zones  Shipping tax/2kg  (Eur)
 Zone 5  USA, Canada 2-9 working days delivery 20 € via DHL  

The delivery costs (for maximum 2 kg) in the UAE – United Arab Emirates are:

Zone 7  UAE United Arab Emirates 2-9 working days delivery 30 € via DHL

NOTE!

The indicated delivery costs have VAT included and are final for orders with a maximum weight of 2 kg. Remember this applies for orders that have 2 kg after being packed with all the protection materials needed (including the cardboard box itself), and that we take into consideration including the weight of the packs themselves. 

The delivery costs for the following countries are available only for the mainland: Italy, Greece, Spain and Portugal. For island areas specific to these countries there is another delivery tax which will be calculated and provided to you by one of our operators. So, for orders which are heavier than 2 kg, and for delivery in the island areas of one of the specified countries, please contact us via e-mail at support@sportmedlab.com to calculate your final delivery cost. 

Our international delivery service is available only through DHL Express courier, and the delivery time varies depending on the country of destination.  

For more information about international delivery please contact us via e-mail at support@sportmedlab.com